No. Lureaz is an online - only fashion store. We do not operate any physical retail locations. All of our products are available exclusively through our website: www.lureaz.com

Yes! We offer global shipping to most countries. Whether you're in the U.S., Europe, Asia, or elsewhere, we deliver straight to your door.

Our business is registered in the United States.

Business Address: 30 North Gould Street, Suite N, Sheridan, WY 82801, USA

We specialize in women’s fashion, including:

• Tops and blouses
• Dresses and skirts
• Jackets and coats
• Accessories (bags, jewelry, belts, etc.)
• Footwear (heels, flats, boots, and more)

Shipping time depends on your location and the shipping method selected at checkout:

U.S. Domestic Shipping (Applies to all Lureaz wearables)

• 5 – 10 business days | $4.95 (Free for additional items)
  
• 2 – 5 business days | $7.95 (Free for additional items)
  
• Available on all U.S. orders over $99
  

International Shipping (Worldwide delivery)

• 10 – 30 business days | $7.95 per item
  

Order Processing Time

• 1 – 3 business days to prepare and package your order.
  
  (Please note: Processing time may be slightly longer during holidays or peak periods.)
  

Total Estimated Delivery Time = Processing Time (1–3 business days) + Shipping Time

We’ll send a tracking link via email once your order ships so you can monitor its journey.

After your order is shipped, you will receive a confirmation email with a tracking link. You can also track your order by logging into your account at lureaz.com.

Please email support@lureaz.com within 12 hours of placing your order. We process orders quickly, so changes may not be possible after this window.

We accept returns within 14 days of delivery for most items. Products must be unused and in original condition. To request a return, email us at support@lureaz.com with your order number and reason for return.

View our full Return Policy for more details.

Yes. Once your returned item is received and approved, we will issue a refund to your original payment method. Refunds exclude original shipping costs unless the item was defective or incorrect.

We’re sorry for the inconvenience. Please contact us within 3 days of receiving your order and include photos of the item and packaging. We’ll resolve the issue quickly with a replacement or refund.

Yes. Our site uses industry-standard SSL encryption and trusted payment gateways to ensure your personal and financial information is secure.

You can reach our customer care team via:

• Email: support@lureaz.com
  
• Website: www.lureaz.com
  
• Support Hours: Monday – Friday | 9:00 AM – 6:00 PM (Mountain Time)
  

We aim to respond to all inquiries within 1–2 business days.